vRealize Operations for Horizon broker agent getting crashed

Dear Team,

We have reinstalled the vROPS in our VDI environment with same name and same IP.

VROPS version 6.2

Now i am trying to reinstall the vRealize Operations for Horizon broker agent on our Connection broker server and after installation where it asks for pairing , it is showing as already paired with vROPS server and when we try to pair it again, it is getting crashed.

We have tried uninstalling and deleting the vrops agent folder and than installing again. It still fails to pair and gets crashed.

Need urgent help in this.

Thanks in Advance.

Regards,

Rajesh